SMS gets ignored. Emails get buried. But a WhatsApp message gets opened — usually within minutes. That's why Clinova treats WhatsApp as a first-class channel: connected to your own number, automated around your schedule, and smart enough to handle replies.
Reminders that run themselves
Define your reminder policy once — for example, a confirmation on booking, a reminder 24 hours before, and another one two hours before the visit. Clinova sends each message on time, in the patient's language, with the doctor's name, date, and clinic location. No one at the front desk has to remember to do it.
Your number, your identity
Messages go out from your clinic's own WhatsApp number with your name and logo — not an anonymous gateway. Connecting the number is a guided, one-time setup from inside the app, and the sender identity screen keeps everything about how your clinic appears to patients in one place.
An AI bot that answers back
Reminders are one-way — but patients reply. "Can I move my appointment to Thursday?" "Where exactly is the clinic?" Clinova's WhatsApp bot understands these questions and handles the routine ones on its own: rescheduling within your rules, sharing directions, confirming attendance — and it hands the conversation to your staff the moment it stops being routine.
Every confirmed appointment that would have been a no-show is pure recovered revenue — and it happens while your staff sleeps.
Fewer no-shows, fewer phone calls, and a front desk that spends its time on patients who are actually in the room. See the messaging suite or try Clinova free.
